About Frontier

Frontier Communications

Frontier Communications is an S&P 500® and Fortune 1000® company founded in 1935. We offer Internet, voice, video and personal online and data security services. We serve more than 3.5 million customers in 28 states, including Connecticut. With a 100% U.S.-based workforce, we are proud to have been named a "Top 100" 2014 Military Friendly Employer®.


Connecticut Leadership

We are Connecticut, just like you. At Frontier Communications we pride ourselves on providing services to major cities, small towns and rural areas across the United States. We have a 100% U.S.-based workforce and believe in the power of our employees to provide a superior experience for our customers. We live here too, and are active in the communities we serve.

Paul Quick | Senior Vice President & General Manager

Paul Quick

Senior Vice President & General Manager

Joe Ferraiolo | Area General Manager New Haven County

Joe Ferraiolo

Area General Manager New Haven County

Stephen Gemmel – Local Manager

Email Joe at: GMFerraiolo@FTR.com

Cindy Walker | Area General Manager Northwest Connecticut

Cindy Walker

Area General Manager Northwest Connecticut

Jeffrey Cuddy – Local Manger

Zachary Tomblin | Area General Manager Northeast Connecticut

Zachary Tomblin

Area General Manager Northeast Connecticut

Jason Galasso – Local Manager

Claudia Maroney | Active Area General Manager - Hartford

Claudia Maroney

Active Area General Manager - Hartford

Roger Gantenbein – Local Manager

Lawrence Pollack – Local Manager

Michael Wynschenk  | Area General Manager Fairfield County

Michael Wynschenk

Area General Manager Fairfield County

Barry Mustaka – Local Manager

Our Mission and Values

Our Mission

We will be the leader in providing communications services to residential and business customers in our markets.

Our Core Values

  • Put the customer first
  • Treat one another with respect
  • Keep our commitments; be accountable
  • Be ethical in all of our dealings
  • Be innovative; take the initiative
  • Be team players
  • Be active in our communities
  • Do it right the first time; continuously improve
  • Use resources wisely
  • Use Frontier products and services
  • Have a positive attitude

Our Local Engagement Approach

Our motto is “We can help!” because to us, local engagement is more than a strategy: It’s in our DNA as a company. Every employee puts the customer first every single day. We go the extra mile to delight a customer and we are quick to respond when Mother Nature affects our services. Our employees take great pride in living where we work. Being active in our communities comes naturally to us. We’re members of the Chamber of Commerce and volunteer in local community organizations. We are first responders, little league coaches and PTA leaders. We believe in American communities and so we’re 100% U.S.-based. Supporting veterans and military families is one of our company’s priorities, and we are a Top 100 Military Employer and a Top 50 Military Spouse Employment Partnership member.

We are intensely proud of our company because we are intensely proud to serve our communities. Broadband and communications are central parts of daily life and are requirements for our communities to thrive and grow. We take seriously our responsibility to reliably deliver these services to the millions of customers we serve every day.

Each of the markets in our 28 states has a General Manager that is personally accountable for delivering extraordinary service in their market. We don’t hide them – you can find our General Managers’ names and personal contact information on our website. Our State and Regional Leadership are actively involved in day-to-day operations and personally see to it that customers in their markets are receiving our company’s best. From the CEO down, we are all accountable to our customers every day.

When storms or natural disasters strike our regions, we are among the first to respond. When members of our community fall on tough times, we pride ourselves on being there to support them. Our technicians work around the clock in some tough conditions to keep your services running smoothly. In short, when you become a Frontier customer, you will be signing up for over 16,600 employees at your back.

Press Releases

Frontier in the News